How can I remind a runner they need to register for the race?

Locate your runner in the dashboard and using the ‘three dots’ under actions select ‘Registration reminder’ this resends the email containing registration instructions to your runner.

You can 'view' the registration instruction email your runners receive in the EMAILS section of your console. You can also resend any email in this area by clicking the 'resend' link.

Tip: Make sure the email address is correct.  Make sure your runner is looking for emails from no-reply@realbuzz.com and checking spam/junk and quarantine folders.