I have a supporters name with no contact details on my dashboard, why?

Understanding why you can contact some runners but not others as part of the 'run with realbuzz' programme.

You will only be able to see the contact details for a runner if they have consented to hear from you. They do this as part of the entry process at the point they are reserving their place. If a runner has consented, you will see their email address along with their full name and fundraising status in the realbuzz Charity Console.