![realbuzz_primary_rgb (10).png]](https://knowledge.realbuzz.com/hs-fs/hubfs/Logos/realbuzz_primary_rgb%20(10).png?height=40&name=realbuzz_primary_rgb%20(10).png){kind=small}
Official Charity Programme
You partner with realbuzz on specific event(s) and as part of the official charity listing for the event(s).
General Information
The Console
- Managing Applications
- Adding a Manual Application
- Importing Applications
- Exporting Applications
- The Dashboard
- Breakdown Stats
- I want to give a place to a runner but the option isn’t available.
- When I accept a runner the status does not change.
- How can I remind a runner they need to register for the race?
- I’ve imported runners into the console but received an error message.
- My runner wants to change their email address.
- Can I add a Fundraising Pledge amount?
- I rejected a runner in error, what can I do?
- I accepted a runner who now has a lottery place, what can I do?
- I have imported applications into the console, what do I do next?
- Can I resend an email to my runner?
- How do my runners get their entry codes and complete their official race registration?
- How do I withdraw a runner on the realbuzz Charity Console?
- How do I update the pledge amount for one of my runners?
- Why and how to add fundraising URLs to the realbuzz Charity Console?